1. form 5 groups.
2. search the following organization:
- Tesco vs Giant
- Proton vs Toyota
- UiTM vs UTM
- TV3 vs TV1
- Facebook vs Friendster
3. relate the organization with benchmarking.
4. the benefit to organization by implimenting benchmark.
5. prepare slide and email to email@example.com
6. Be prepare for 1st quiz after break. Chapter 1, 2 and 3.